Finance and Operations Support

Expected Start Date: ASAP

Job Summary:

As the Finance and Operations Support working in Network Services division, you will be a key member of a high performing team supporting an established multi-million-pound business. This is an exciting role which involves handling the day-to-day operational and finance tasks within the business unit.
The role reports to the Senior Management Accountant, whilst acting as a liaison point with stakeholders across areas of the business such as Sales, Finance and Management.

Key responsibilities:

The specific responsibilities that relate to this role include but are not limited to:
Operations

1. Set up projects on company system, allocate resources and their rates accurately.
2. Run standard reports within the ERP system, identify any potential issues as well as ensure that any necessary adjustment happens in a timely manner.
3. Raise invoices and take action to resolve unbilled balances.
4. Weekly and monthly timesheet management of the business unit.
5. Liaise with the sales team to ensure accurate and timely flow of information within agreed service levels.
6. Build knowledge of the client accounts and proactively provide support to sales and delivery teams as required.
7. Help implement changes and develop new processes as required to be able to better manage the information flow and remove inefficiencies.
8. Assist with annual internal and external audits.
9. Manage operations inbox and all relevant queries/ actions relating to these queries.

Finance

1. Be part of the month end close processes and support Senior Management Accountant in interpreting key performance metrics.
2. Process supplier invoices to support the Accounts Payable team.
3. Assist the credit control team with enquiries or escalation required during the debt collection process.
4. A good understanding of contractual agreements that allow us to recognise revenue correctly according with US GAAP.
5. An understanding of revenue forecasting, project profitability and invoicing.

Skills and Experience:

1. Experience working with an ERP system and be keen to understand how the reporting is run to improve the efficiency and accuracy of the data.
2. Knowledge of Microsoft Excel – able to use basic functions such as sorting/filtering data and formulas involving sums.
3. Attention to detail – able to notice or look for discrepancies among a large data set.
4. Ability to prioritise highest value work, when competing deadlines exist.
5. Written and oral communication skills – able to build rapport with internal and external stakeholders.
6. Problem solving and facilitation – able to respond to enquiries and offer resolution.
7. Time management skills – able to work to deadlines and cope with many conflicting demands during month end.
8. An interest in finance or analytical mindset is essential for this role.

Other Desirable Skills and Experience:

1. Experience of working in a fast-paced operations environment with deadlines
2. Intermediate/Advanced Excel skills such as vlookups, macros etc.
3. NetSuite knowledge